Not getting refund From Travelook

Name of Complainant Anuroop B
Date of ComplaintApril 11, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Anuroop B:

I booked the flight from Travolook on 31st of October 2021 from Goa to Bangalore with PNR ID -SIWV5S. The money Rs. 16720.00 got debited but the flight ticket got cancelled by airlines. And since then I have been writing several mails to their customer care ID and I have spoken to almost 10-11 customer care representatives requesting for my refund. Every time, I receive the standard response that amount would be refunded in 30 days but it has been more than 6 months now, still there is no action on my refund. It feels so helpless and please help us here

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