Not getting refund from sit travolook

Name of Complainant Pratibha dodake
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pratibha dodake:

I booked tickets from travolook site for flight from bhopal to Mumbai on 12 August 2021.
But after 1 min from tickets book i got call and mail from travolook that my ticket has been canceled due to increase in fair by air company. And I will get refund of full amount in 7 days.
But from that I mail daily to their support team on support.travolook.com
But they not given refund to me.
Not even address query .
Please guide how to get my refund from this site.

Image Uploaded by Pratibha dodake:

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