Name of Complainant	Md Asad Reza
Date of Complaint	September 13, 2022
Name(s) of companies complained against	Flipkart
Category of complaint	Utilities
Permanent link of complaint	Right click to copy link
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I had ordered Balzano GW902k hand-held vacuum Cleaner(Grey)
Order I’d. OD125520220758833000 on 21st July 2022 on Flipkart. To change the delivery address I called to Flipkart helpline number, they ask me to cancel the item and order it separately. As per their advise I did the cancellation on 23rd July. Just because the offers was not ON and my order was prepaid I had to wait for the refund to reorder it. After the the cancellation, its been almost 2 months but, neither receive my refund nor the product yet. Meanwhile I called customer helpline No many times, every time they are asking me to wait for 24-48 hrs. Also I realised that the item is getting cancelled multiple times, it’s get cancelled and the cancellation gets cancelled after few moments.
I am frustrated with the Flipkart support. My money is stuck in their pocket.
Please help.
For your reference I have attached screenshot.

Image Uploaded by Md Asad Reza: