| Name of Complainant | |
| Date of Complaint | December 25, 2021 |
| Name(s) of companies complained against | Travolook |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
REF ID # REF668961016
PNR # M4NHQI
Worst service and worst refund policy, as per your customer care executive your refund process take 30–35 working days totally worst company of Travolook. I was cancelled before 24 hrs and your customer care executive ask will just refund Rs. 3000/- , means Rs. 2000/- deduct. it’s worst policy.
I was take follow many time but still not refund yet. I was cancelled 20 November 2021, but still not any process done.
As per customer care after received payment from Airlines we will refund to you account in 48 hrs and I have received update from GoFirst airline, they was refunded in 23 Nov. 2021, after that not refunded Travolook.
VERY WORST COMPANY OF TRAVOLOOK….
VERY WORST TRAVOLOOK COMPANY REFUND POLICY..
Image Uploaded by Rajesh Prajapati: