not get my refund

Name of Complainant surojit mandal
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by surojit mandal:

i am surojit i ordered a phone on 17 september 2020 i replaced it after that i returned it as the replaced piece was also not working after that i got a check as refund on 14 oct 2020 and the name of account holder was incorrect.after that i submitted the request on 14 oct that please cancel my check and refund me in my bank account but today on 6th nov i didn’t get my refund.when i called customer care on 3rd nov the customer care said that you’ll get your refund in your bank account on 6th nov but on 6th nov i didn’t get my refund and today (6 nov)they are saying that you’ll get your refund on 13 nov.plz solve this issue for me.it is ruining amazon’s image on customers.

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not get my refund

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