Not delivery Item

Name of Complainant Sankranthi Lokesh
Date of ComplaintJanuary 27, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Sankranthi Lokesh:

Dear Sir/Madam,

I am writing this letter to express my dissatisfaction with the delivery of ‘Whirlpool 7 Kg 5 Star Royal Fully-Automatic Top Loading Washing Machine (WHITEMAGIC ROYAL 7.0 GENX, Grey, Hard Water Wash) ‘ which i ordered on your website.

I ordered 17.01.2023 the ‘Whirlpool 7 Kg 5 Star Royal Fully-Automatic Top Loading Washing Machine (WHITEMAGIC ROYAL 7.0 GENX, Grey, Hard Water Wash) ‘ ordered id: 403-2819765-4145950 through Amazon website .I through that it will be gifted to my relatives of house opening ceremony.

I checked the selling policy and terms regarding delivery, it was quite clear that this ‘Whirlpool 7 Kg 5 Star Royal Fully-Automatic Top Loading Washing Machine (WHITEMAGIC ROYAL 7.0 GENX, Grey, Hard Water Wash) will delivered within 8 days(25.01.2023) and it was suitable for me because the Relative house opening ceremony 25.01.2023 evening.However, I didn’t receive the order as of 25.01.2023 EOD.

I am continuously in escalation issue 5 time’s with Amazon customer care executive from Yesterday , but iam not receiving on time because of his false commitments.

Image Uploaded by Sankranthi Lokesh:

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