| Name of Complainant | |
| Date of Complaint | October 19, 2019 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Flipkart is having worst Service, service provider and customer support team ever i have seen.
I had ordered Vu Premium Andriod 108 cm (43 inch) Ultra HD(4K) LED Smart Andriod TV product and there was delay in delivering the product and when i saw the status it was showing Delivery shipped since 2nd October.Then i raised a complaint with customer support team, they asked me to wait for 24-48 hrs and will do the needful, but i didn’t get any resolution from support team. I raised many complaint on that same issue then i got call from flipkart backend team and they asked me to cancle the order. Even though i am a Flipkart Plus member, but still coming across this issue again and again. This is 7th time happened with me.
Even i asked backend team to connect me with there senior team or escalation team, but from the senior team also denied to help me with that. This is how customer support team and the logistic team are behaving and acting with customers. I asked them to forward my concern to the higher level but they completely denied to help me on those issue.
Could anyone please let me know how can i forward my concern to the higher level of flipkart and let their higher level team knows how these Frontend, Backend and logistics teams and acting on customers issue.
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