Not converting to postpaid to prepaid.

Name of Complainant Vinod pareek
Date of ComplaintMay 15, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinod pareek:

Before Lockdown we had requested to convert this ‪9828585100‬ number from postpaid to prepaid But no action has been taken on this  it has been more than 2 month  but no issue has taken by airtel on this issue. At the Airtel store we were asked to submit the 999 postpaid bill first and then they Will convert sim from postpaid to prepaid on the day we have submitted the bill.

Despite being 2 months  they did not convert postpaid to prepaid and sent a new bill.

Image Uploaded by Vinod pareek:

Not converting to postpaid to prepaid.

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