Not changing the Base plan as per TRAI

Name of Complainant OM Prakash jangid
Date of ComplaintFebruary 9, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by OM Prakash jangid:

I have opted my channels as per the trai rules, in my set top box of Airtel digital tv company. But they have not put those channels which i opted. Instead other package is being continued without my permission. Your rule says that the facility should be provided from february 1, 2019. But i am not able to enjoy my channel selection. Take some strict action regarding them. They are not even picking our call and also not responding to our mail. Do something regarding this….MY Airtel DTH no 3007283555

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Not changing the Base plan as per TRAI

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