| Name of Complainant | |
| Date of Complaint | February 23, 2026 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I wish to bring to your notice an unfair practice by Airtel related to a mobile data pack transaction. I attempted to recharge a ₹51 data pack, but the transaction failed multiple times due to Airtel’s system.
Within approximately 5 minutes, Airtel suddenly changed the same data pack value from ₹51 to ₹151 without any prior notice. Due to this abrupt change and repeated transaction failures, I was inconvenienced and effectively denied the option to recharge at the originally displayed price.
This appears to be misleading and unfair to consumers. I request the concerned authority to kindly look into this matter and take appropriate action.
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