| Name of Complainant | |
| Date of Complaint | June 30, 2024 |
| Name(s) of companies complained against | Auto & Cabs, Rapido bike taxi |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I am not able to pay for a Rapido Auto online using their wallet option though I have enough balance. Such an option is not enabled and cash is the only mode allowed and I am not able to utilise the amount lying in their wallet nor they have option of withdrawing the amount.In my city their bike service is not available. I need a solution for this either they should enable the wallet option for auto rides, cab rides or return back my wallet amount to my bank account.
Their customer service mode is also not user friendly
Image Uploaded by Pratik Kedia:
Same experience, I too have enough balance,but its not enabled to use, only cash is allowed.