Name of Complainant	Lavpreet Soni
Date of Complaint	September 10, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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As subjected , the issue is from last 20 days, i raised a ticket on 23rd which got closed on 28th without any conversation email/call or sms. Even if customer is not reachable or cannot pick the call can’t they give a notification ..
I am using updated Airtel thanks app on my phone, phone is 4g compliant , restarted , tried selecting 4g network but cannot connect , turned on/off network preference and Volte.

I appeal to get an extension of same amount of days since it is not working .. I couldn’t use even 200 mb of data since mid of August.

Dialing 121 is waste of 30 minutes ,, it keeps telling me about my current pack and all , which a customer is not even concerned.. People are smart now they know about all that they need direct line to atleast speak to someone. This pathetic, very disappointed from AIRTEL.
YOU MAY CONTACT ME FOR MY PHONE NUMBER ON EMAIL.

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