Not able to opt out of family infinity plan, and not able to port out from Airtel

Name of Complainant shubham
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by shubham:

As I am user of Airtel My family plan, cause of poor network & Internet services and unable to make call on any JIO number. I thought of porting out my number. After my first I come to know being a family plan user I cant directly port out, so I just tried to remove a number and myself from that family plan.  But Airtel is generating unexpected error intentionally so I can’t opt out of airtel network. Now If I change plan then try to port out, I am forced to stay in Airtel. This is like a scam.  I am helpless now.
SInce last three days in my airtel app getting notification Out technical get notified they will connect you, but no one is connecting with me.

Image Uploaded by shubham:

Not able to opt out of family infinity plan, and not able to port out from Airtel

Leave a Reply

Your email address will not be published. Required fields are marked *