Not able to convert my sim prepaid to postpaid

Name of Complainant Monika rawat
Date of ComplaintJanuary 16, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Monika rawat:

Reuested airtel to change my sim from prepaid to postpaid and also requested 1 new connection of airtel. Did all formality work still received a msz stating verification not completed is the verification man blind? Or not able to chk wether talking to right person? After this incident received a call stating verification will be done once more still received the same msz verification not completed i don’t know how many times it has happened . are they from CBI? What verification they need to do? After this received a call from an agent stating oh mam we will do it by today no further verification thank u n all. Still not happened is this the way to work on really pissed off am i asking for a free connection or u they will be paying through their pocket? Even if i call to customer service they say we cannot do anything so y are they working? 

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Not able to convert my sim prepaid to postpaid

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