| Name of Complainant | |
| Date of Complaint | June 30, 2024 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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For the past week, I have been unable to connect to the WiFi as the network does not appear in the list of available networks on any of my devices.
It appears that there is a problem with the router. I have tried all basic troubleshooting steps, including restarting the router and checking all connections, but the issue remains unresolved.
I have contacted Jio customer support multiple times through MyJio app but have not received any proper response or resolution to my problem. Every time I get in touch with someone, they give a different to me to contact which leads to an automated response. The automated machine just tells me to perform all the steps I’ve followed before.
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