Not able to change to ESIM

Name of Complainant Pneumatic Vacuum Elevators & Lifts India Pvt Ltd
Date of ComplaintSeptember 18, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pneumatic Vacuum Elevators & Lifts India Pvt Ltd:

I write this not with instant reaction but after 30 days of heavy failure and agony from Airtel. I have a corporate connection. I wish to change it to ESIM.  At the time of registering, Airtel people registered email ID with one spelling wrong. It took 25 days just to change the email ID with correct spelling. Now, even after 10 days , the email ID change is still not reflected in the system, though when I call, they say that the email ID has been updated correctly.

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Not able to change to ESIM

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