| Name of Complainant | |
| Date of Complaint | April 24, 2019 |
| Name(s) of companies complained against | Independent TV |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had taken one year subscription package of Independent TV in the month of October. From past 8 days none of the channels are working. Its just displaying Error-6. E-87 filter is not enough is the error message. I tried calling customer care hundreds of time but nothing worked out. Most of the time customer care number doesn’t work. If by luck it works, i got to wait for 20-30 minutes to connect to them. Every time i got a response from customer care person was asking me to wait for 24-48 hours, no option other than waiting they say.
Its been more than a week, but its of no use. I feel that, Independent tv company is completely shut down. This is the worst DTH i have ever seen. Pathetic experience, pathetic customer service. Feeling cheated by a corporate company in a day light.
Image Uploaded by Manju H S:
I am getting Error 6, E87 filter is not enough error from past 7 days. None of the channels are working. When ever I try to call customer care, it says busy. By luck if the call connects, customer care person says that it will be resolved in 24 or 48 hours. I have been waiting from past 7 days but no change
आपके चैनल नही चल रहे जोभी समस्या हो कम से कम बता तो दे और फाइनेंस की समस्या हो उपभोक्ताओं से मिलके हल करें
Same problem faced by me also but no response from company