| Name of Complainant | |
| Date of Complaint | October 31, 2018 |
| Name(s) of companies complained against | Flipcart |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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Sir/Madam,
I had ordered the Havells ES-50 five star white 3 blade ceiling fan on dated 10/10/2018 , which was confirmed by system generated order ID no OD113603520936635000 which was delivered to me within the assured time. Unfortunately the product was faulty. I raised the issue with flipcart and they assured to replace the same within 10 working days. I was waiting to replace the product very anxiously till the last 10th day but a message came to me that your order ha been cancel. I objected the the cancellation of the order and again raised the issue with customer care of flipcart by both email and telephone . I am still pursuing the matter with customer care but they are reluctant to intimate me the exact date of delivery and still in a process of lingering on .
You are therefore requested to look into the matter and help me to get replaced the product at an early date with suitable compensation for unjustified delay.
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