Name of Complainant | |
Date of Complaint | April 18, 2022 |
Name(s) of companies complained against | Travolook |
Category of complaint | Cyber Crime |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I have booked a ticket on their website on 13.03.2022 vide reference No. REF 861675896 from Mumbai to Trichirappali. via Bangalore. Immediately after getting money Rs. 6251 through net banking, they declined the ticket and informed me that the ticket was declined & the money will be refunded within 48 hours. Again, they sent me the mail stating that the money will be transferred within 10-15 working days. Even after 19 days, they are not willing to refund the money. Again telling, some other dates. While checking on the internet, I came to know that they are purposely doing this practice and so many customers have been affected. Even after so many emails and phone calls, they are sending the same computer message that the refund will be refunded. Since I am a senior citizen, I badly need my money. Please help me in this regard.
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