Non refund of school fees

Name of Complainant Arvind Kumar
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Education
Permanent link of complaint Right click to copy link
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Text of Complaint by Arvind Kumar:

Respected Sir,

I made an online txn number LGAMVFCHZ9 on 16 JAN 2022 amount 5442.80 to pay the fees of class 4th for Army Public School Jaipur at www.apsdigicamp.com. The amount was deducted but neither it reached the payment terminal nor was refunded to me.
So, I paid the fees again by UPI/DR/############ on 18 Jan 22 amount 5431.00, that believed that the failed transaction would be refunded back to me soon.
Even after 25-days, the SBI was unable to process the refund.
Finally, I got a reply on Feb 08, that the transaction that was ‘stuck’ was successfully transfered to the Merchant i.e. APS Digicamp.

I want a refund as the fees has already been paid by me via UPI app.

Pls refund amount 5442.80 to my acct.
Thanking you.

Image Uploaded by Arvind Kumar:

Non refund of school fees

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