Non refund of paid amount by Amazon.in

Name of Complainant Amar Singla
Date of ComplaintMarch 4, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Amar Singla:

I brought a Samsung led smart tv 43 inches model NU6100 4k Led through Amazon.in but I received the product with a crack at its bottom of the screen.

Then I requested for the return and pick up was done by Amazon pick up executive. They initiated the replacement of the product but it was not getting dispatched.

That’s why I called Amazon to cancel the product and refund the full payment that was already been paid.

They cancelled the order but have not refunded the payment yet. I am calling again and again but only reply I am getting fr them is that product has not reached at warehouse yet. I don’t know where to go now.

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Non refund of paid amount by Amazon.in

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