Non refund of my product on amazon

Name of Complainant Himanshu
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Himanshu:

I bought a RO water purifier from amazon on march ending 2021. For 4199 rupees.after that it reached me. But it was defective so i replaced that. After that i got a new RO purifier kn 27th apr 2021. That was also a defective piece so i again file a return complaint on amazon. But no body came here to pickup the product. So i called amazon customer service approx 10 times but everytime they told me to wait we are filing NOC you will get refund soon. But today 9th june 2021 i didnt get the best response from amazon. I am frustrated from it and due to coronavirus pandamic i am also in need of that money. I cant wait more now. Please help me.

Every customer service agent told me to wait for 3 days some said to wait for 5 days. But nothing happened. I have call recording of them as a proof.

Image Uploaded by Himanshu:

Non refund of my product on amazon

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