| Name of Complainant | |
| Date of Complaint | January 9, 2021 |
| Name(s) of companies complained against | Travolook |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I have booked a ticket from New Delhi to Kochi on dated 27th Nov 2020 and the amount is ₹8852.00 they cancelled my booking due to fare expiration and they did not refund my money till now today is 8th Jan 2021, Sir plz refund my money.
Your Booking is Cancelled with travolook.in :REF465426541
Your booking is Cancelled due to fare expiration. Please contact our customer support at 0124-643-4800 or send us an email at support@travolook.in and one of our travel expert will be pleased to assist you.In Such unlikely event, if your tickets cannot be processed for any reason you will be notified via email or by telephone and your payment will NOT be processed.
FLIGHT DETAILCALL US FOR ANY CHANGES OR HELP WITH YOUR FLIGHT AT 0124-643-4800
Departure
Indigo
6E – 2123
Location
Indira Gandhi International Airport(DEL) Terminal: 2
Jan 30, Sat 20:10
flight
Non Stop
Location
Kochi International Airport(COK) Terminal: 1
Jan 30, Sat 23:15
bag Check-In Baggage : 15 KGTotal Trip Time : 03h 05m
Return
Indigo
6E – 2047
Location
Kochi International Airport(COK) Terminal: 1
Feb 21, Sun 10:00
flight
Non Stop
Location
Indira Gandhi International Airport(DEL) Terminal: 2
Feb 21, 13:20
bag Check-In Baggage : 15 KGTotal Trip Time : 03h 20m
Traveler(s) Information
S.No. Pax Type Traveler’s Name Ticket-No. Seat-No. Gender Date of Brith
1 ADT AJAYYAN T K – – M –
Price Information
Refund Amount ₹8852.00
Please feel free to contact us to confirm your itinerary, or other special requests (Seats, Meals, Wheelchair, etc.) and luggage weight allowances (a number of airlines have recently made changes to the luggage weight limits) 72 hours prior to the departure date. We look forward to help you again with your future travel plans.
Change/ Cancellation Policy
All travelers must confirm that their travel documents required are current and valid for their preferred destinations. The Tickets are non refundable . Once ticket is purchased, name changes are not allowed according to Airlines Policies, but some Specific Airlines allow minor corrections, usually involving 1-2 characters attracting a fees for this service. Prices do not include Baggage and Carry-On or other fees charged directly by the airline. Fares are not guaranteed until ticketed. Fare changes are subject to seat or class availability. All tickets are considered non-transferable & non-endorsable.
For immediate assistance please call 0124-643-4800 , 0124-643-4800
To make changes to your ticket reservation, please contact our Customer Service representative at our toll-free number on 0124-643-4800
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