| Name of Complainant | |
| Date of Complaint | August 14, 2020 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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i had ordered a Razer Blade 15 Gaming Laptop through amazom.com. There was a delay in approval from my credit card and we changed the payment from credit card to debit card. while updating the debit card details, amazon customer service personal accidentally deleted our order. They asked us to order again and when we tried to order the laptop was Usd 290 higher than the ;previous order. Amazon customer service sent us a promissory note confirming us to go ahead with the order at the new rate and once the product is delivered the excess Usd 290 will be refunded.
We had the product delivered yesterday but when we approaches amazon for refund they have , in a total unethical way, they cannot refund the money as this was a third party order. We had ordered the product based solely on the promise made by amazon that the excess amount of Usd 290 will be refunded and now they are cheating us like common thieves.
Is there any place where I can file a complaint against this pure daylight robbery??
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