| Name of Complainant | |
| Date of Complaint | November 6, 2018 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir.
Even after telephonic discussions with your customer service representatives and despite their fake promises to have my refund back by October 25, 2018. No refund had been credited to my account till date. Which is very disappointing and disheartning from a company like Flipkart.
Actually I placed two orders on October 15,2018. By making a payment of 912 for each order.But due to some technical issues or internet problems I could not complete the orders. As the amount was debited from my SBI account and orders were not placed at the same time.
Out of these two incomplete orders, one order is getting displayed in my Flipkart account under cancelled order (with Order ID : OD113647536373510000), while as that of there is no record for the second order ( in flipkart page ). While the amount of rupees 922 was debited twice for two times for two order from my account.
For cancelled order , I was supposed to have the refund by October 25,2018 which I have not received till date. While there is no record of the second order, for which the money was debited from my account.
Hence, you are requested to look into the matter and resolve the issue on priority basis.
For further clearification feel free to call me at my number.
I am attaching snapshot of bank statement and filipkart page for your reference.
Thanks
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