Non refund of amount paid

Name of Complainant Shammy ms
Date of ComplaintNovember 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shammy ms:

Sir/ madam
I (shammy ms, age 32)had ordered a” jaypee plus casserole set of 3″ worth 1795 at amazon on 25 th last month and i received a wrong product of “jaypee plus classique set of 3 ” on 1 st november. On 3rd novmber i requested for return stating that wrong item was received. The next day agent came and collected the product and went. It is 20 days past and i didn’t receive the refund. So i called the customer service and enquired about it. They checked the details and told me that the item they received mismatches so i will never get a refund. I told them that the reason for my return is wrong product then how will it match?? They are not even listening it and forcefully ending rhe conversation.

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