Name of Complainant	Aarti Sharma
Date of Complaint	October 3, 2023
Name(s) of companies complained against	White hat junior
Category of complaint	Education
Permanent link of complaint	Right click to copy link
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Text of Complaint by Aarti Sharma:

I had subscribed White Hat junior for my two kids in the month of Oct 2022, July 20 2023 i raised request for cancellation of the subscription and refund of the amount but its still not even even when more than 2 months passed.
Following are the email details:

You have received a new comment on your Case # 03813355

Dear Parent,

Greetings from WhiteHat Jr.!

In order for us to initiate the refund, we’d require your bank account details where you want the refund to be processed. Please share the following as soon as possible for quick refund processing:

Account Details (All details mandatory)-
Beneficiary Name:
Account No.:
Bank Name:
IFSC Code:

Proof of Account (any one of the following)-
1. Canceled cheque (clear copy with all details & beneficiary name printed)
2. Bank passbook leaf that contains the name of the account holder

Please feel free to contact us for any questions, you may write back to us at support@whitehatjr.com.

Pfa the details.

Thank you
9765989920
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You have received a new comment on your Case # 03813355

Dear Parent,

Greetings from White Hat Junior!

We do apologize for the delay in response.

We have initiated the refund for the below amount in your account via NEFT. It will be credited to your bank account within 20-25 working days.

Refund Details-

Biaa –

Sr no. Particular Amount
1 Amount Paid 119225
2 Down Payment 500
3 Total Amount Paid 119725
4 Total credits offered 144
5 Total credits refunded 78
6 Total Credit Consumed 66
7 Cost per class 831.42
9 Voucher Amount 0
10 Total refund Amount 64851

Vidyut –

Sr no. Particular Amount
1 Amount Paid 119225
2 Down Payment 0
3 Total Amount Paid 119225
4 Total credits offered 144
5 Total credits refunded 88
6 Total Credit Consumed 56
7 Cost per class 827.95
9 Voucher Amount 3000
10 Total refund Amount 69860
Please keep an eye on your source account for the refund amount.

Please feel free to contact us for any questions, you may write back to us at support@whitehatjr.com.

Happy Creating
WhiteHat Jr Support

Hi team
Its now more than two months, still white Hat team gas not processed the refund.
Lets gets this case resolved legally.
THANK YOU
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