Non Recharge of mobile while the amount of Rs 1799 debited from account

Name of Complainant Ved Narayan mishra
Date of ComplaintJune 30, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Ved Narayan mishra:

Non Recharge of my mobile number 7393844679 done on April 09,2022 for Rs 1799 through Airtel app. But the credit has not passed on to my number. In this regards I lodged complaint to Air tel store at patrakar puram Gomti Nagar Lucknow 226020. But they advised to contact bank . I lodged complaint with bank . Bank has informed in writing that the payment is successful and has been credited to beneficiary account. This information was given to the representative at store in writing . But the issue Has not been resolved yet.
I request the authorities to resolve the issue at the earliest. All the information including transaction UPI number was provided . I have also written by email to customer care at [email protected]. But my issue is not resolved
Kindly do the needful in the matter.

Regards

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Non Recharge of mobile while the amount of Rs 1799 debited from account

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