| Name of Complainant | |
| Date of Complaint | July 24, 2020 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sir
I had applied for installation of Tata sky DTH services and had made a payment of Rs 1993 on 23 March 20 (screenshot of payment attached to the mail). Despite that, DTH installation/services have not started at my end nor have I received any correspondence regarding the same. You are requested to look into the matter and start my services at the earliest.
I have been complaining since 19 May but no action till date
Attached is the online payment copy of Rs1993 for my new connection at Pune( and Rs 2000 is for my old one at Noida)
If you have cancelled then I should have got my Rs1993 back as I have not cancelled
I think you should take this seriously now as 4 months have gone
YESTERDAY ON PHONE I WAS TOLD THAT THIS HAS BEEN CANCELLED AND YOU HAVE TO MAKE FRESH PAYMENT. I AM WILLING FOR THAT TOO PROVIDED YOU REFUND MY RS1993 IMMEDIATELY.
Thanking you in anticipation. I am uploading the payment reciept in image of the defective products
Brig Poninder Kumar
Mob no- 9764444267
Image Uploaded by Poninder Kumar:
Hi, that’s not how it should have been. We are looking into the matter. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!