Non delivery of the ordered item and no response from the respective website.

Name of Complainant Devipriya
Date of ComplaintJune 8, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Devipriya:

I ordered a mobile phone costs Rs 2999 on June 2. I paid the money online because COD option was not given there. After paying, I received a confirmation msg notifying that I’ll be getting a email once my order is shipped. But still I didn’t receive any kinda mail from them. I tried sending a mail to their helpline. But they’re not accepting the mail to receive them. Everytime I send the mail, after 2 days the message pops like there is a temporary problem in delivery. What can I do now? I lost my 3000. How should I get it back?

Image Uploaded by Devipriya:

Non delivery of the ordered item and no response from the respective website.

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