| Name of Complainant | |
| Date of Complaint | June 15, 2020 |
| Name(s) of companies complained against | Gozefo |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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I had ordered for a washing machine on March 4 under exchange scheme. I paid the exchange-adjusted price, INR 4599, upfront. Their engineer visited and inspected my machine, upon which they informed me I will be charged an extra INR 1700. I asked them to reconsider, and they said they will call me back, which of course they didn’t. When I finally managed to get through them and agreed to pay the extra sum, they refused to honour their commitment, saying they had stopped all exchange. So then I started asking them to refund my money, and they have stopped replying to emails now. Nor does their customer care number work
Order is is 313104
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