Non delivery of order by jio Mart , updated in system as delivered

Name of Complainant Shriram Patil
Date of ComplaintAugust 10, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shriram Patil:

Order Number :15957605679053875M (Its prepaid order)

Order placed on 26 th July 2020, till today it was not delivered .

On 6th august order status changed and updated to delivered without attempting delivery.

I didnt received OTP as well, so not sure how it got marked as delivered.

I have raised complaint and they are taking their sweet time to resolve the issue.

Question should be raised to JIO mart, how such thing can happen.

If its technical glitch why they do not correct it and notify customer that this is issue at their end and customer can expect delivery soon.

I think jio has to do a lot improvement to compet other service providers.

Thanks

Shriram Patil

Image Uploaded by Shriram Patil:

Non delivery of order by jio Mart , updated in system as delivered

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