Non Delivery of Order, auto cancellation

Name of Complainant Shubham Singh
Date of ComplaintSeptember 6, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubham Singh:

I ordered a laptop from Amazon, delivery partner’s call was not reachable, so I called customer care they assured me that the order will be delivered on time, but it got cancelled automatically without giving me any information, i again called customer care number, they assured me that order will be delivered in the first half of next day, in the morning I again called customer care they told me that they had initiated refund and it can’t be rescheduled, it’s really disappointed me, i followed up so much as it was urgent to me. Now I am unable to place another order till I get the refund , I am stuck with this poor service, and I am a PRIME MEMBER !!

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Non Delivery of Order, auto cancellation

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