Non delivery of Amazon order without intimation

Name of Complainant Janhavi
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Janhavi:

I had booked 2 Sanyo 55 inch TVs from Amazon on 18th September. On the delivery day, it was suddenly updated on the app that the order of both orders is cancelled.

I booked the TV once again on 23 September and again on 24 September, the order was cancelled by Amazon supplier without intimation.

For the 1st cancellation, we’re informed that there was some accident which resulted in the products being returned to the seller.

This time even Amazon executives could not provide any valid reason.

Image Uploaded by Janhavi:

Non delivery of Amazon order without intimation

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