| Name of Complainant | |
| Date of Complaint | February 2, 2022 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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ID-1386300675, Recharged the account through scanning of screen bar code for Rs 342 on 16Jan22 at 10.32pm. Transaction id 201622832125. Transaction successful to upi id- billdeskbqr.tatasky@hdfcbank but my recharge amount has not been credited to my Tatasky account therefore my connection has been deactivated now.
I have forwarded all the details including screenshots of successful transaction on what’s app and also complained to customer care telephonically. It’s 3 days now but complaints are not addressed properly to resolve the issue.
Request look into the case and resolve the issue please.
Regards
Coloanl RP Ram
Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.