NON Accepting the policy of replacement

Name of Complainant Mathivanan k M
Date of ComplaintJanuary 27, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Mathivanan k M:

I, Mathivanan K M ordered Wzatco S6 projector though Flipkart and delivered on 18/01/2023. Due to wifi connectivity issues, i claimed the return of the product. While selecting the options for returning the item, refund is the only option shown to me. As per the return policy, 7 days replacement is being provided by the seller which is not reflecting in the Flipkart return product option. So I request you to kindly replace me the product instead of refunding the amount.

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