| Name of Complainant | |
| Date of Complaint | May 23, 2022 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I booked a ticket through travelgenio from Delhi to bangkok on 21st may 2022.
Since then I have not received ticket or pnr and the airline said that no ticket has been booked.
I request travelgenio to refund my money.
Kanav, thank you for contacting
The satisfaction of our clients is our main goal, therefore we would like to be able to review your case and respond in detail.
In order to check your reservation we need you to provide us with your reservation locator. It is an 8-digit numerical code that appears in the confirmation e-mail. In case you do not have it, you can also provide us with the e-mail address indicated in the reservation or the names of the passengers.
All the best.