| Name of Complainant | |
| Date of Complaint | July 18, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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Sir
iI recharged my airtel prepaid number 9840660850, for an amount of rs.399 on July 7th ,2019. Today when i make a call its says balanc is just 0.87 and you have insufficient balance to make a call. the pack validity is O/G till Nov 2019 and i/c till dec 1,2019.
I fail to understand why balance is insufficient to make outgoing. I urgently need to make a call . yOUR AIRTEL CUSTOMER ERVICE MECHANISED NUMBER GIVES ALL UNWANTED OPTIONS LIKE SIM LOSS, PREPAID ETC OTHER THAN THE ONE I WANT . I AM NOT ABLE TO CONTACT A HUMAN FOR RESOLVING
Please look int the matter immediately
Kavitha
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