No service provided despite having annual maintenance subscription

Name of Complainant Anurag kansal
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Anurag kansal:

Hi Team,

I have a water purifier from Bluestar company, they sold me an annual maintenance contract which includes all the regular services of RO and if any filter replacement is there, that is also included.
Now my RO stopped working on 6th August and i raised a complaint on Bluestar customer support. My complaint no : B24080803643.
Its 21st sept now and till now they have not even visited once to resolve the issue. Everyone in their is ignoring my calls and i have no option left now.

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No service provided despite having annual maintenance subscription

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