NO SERVICE OR REFUND ON BROADBAND CONNECTION

Name of Complainant Suprita Karmakar
Date of ComplaintDecember 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Suprita Karmakar:

I recharged my Airtel Wifi connection (03315065344_wifi) on 5th November,2023 for next 5months, which means untill 4th April,2023. But they suddenly disconnected and stop providing internet service on 25th November,2023. It’s been 12days I am not able to use internet or attend my classes online. I contacted them so many times that I lost count may be more than 60 times or above but they still didn’t provide me any solution regarding this problem. They denied the refund too. As I paid for 5 months in advance, I’m helpless right now. They aren’t providing any service or solution or refund.

Image Uploaded by Suprita Karmakar:

NO SERVICE OR REFUND ON BROADBAND CONNECTION

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