No return/refund/replacement

Name of Complainant Neelam Aggarwal
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Neelam Aggarwal:

I had ordered suit fabric from krazy kolours website. They had mentioned that the item is easily returnable on one phone call.
I didnt like the colour & quality of item & thought to return it asap. I kept calling them for 2 days but they did not attend one single call. I finally e-mailed them & attached the photos of defective fabric. They responded & asked me not to worry & that the tailor will fix the defects.
Basically, there is no way to return the item & they are not at all easily approchable.

Image Uploaded by Neelam Aggarwal:

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