No return pickup of scratch product delivered by Amazon

Name of Complainant Sanyasi biswal
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanyasi biswal:

I have ordered a Asus Vivobook 15 from Amazon on 02th oct 2021 but Amazon delivered to me a scratched product when i am returning this product Amazon not pickup the scratched product after many time trying to call Amazon agent but he don’t receive/call back to me also he reappointment for next day repeatedly from 8th oct to till now 14th Oct 2021
How to update without contacting to me

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