Name of Complainant | |
Date of Complaint | May 4, 2020 |
Name(s) of companies complained against | Travelgenio |
Category of complaint | Airlines |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Hello,
Due to coronavirus pandemic situation, i want to cancel my reservation to Praga-CZ (25-28.04.2020)
Travelgenio id reservation is 16991067
I’m not interested to modify my trip, i want to get my money back.
thanks
Daniel S
Image Uploaded by Daniel Stef:
Thank you Daniel for your comment. Please send an e-mail to customer.service@travelgenio.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8-digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our specialised agents.