No response from travelgenio

Name of Complainant Daniel Stef
Date of ComplaintMay 4, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Daniel Stef:

Hello,
Due to coronavirus pandemic situation, i want to cancel my reservation to Praga-CZ (25-28.04.2020)
Travelgenio id reservation is 16991067

I’m not interested to modify my trip, i want to get my money back.

thanks

Daniel S

Image Uploaded by Daniel Stef:

No response from travelgenio

One thought on “No response from travelgenio

  1. Thank you Daniel for your comment. Please send an e-mail to customer.service@travelgenio.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8-digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our specialised agents.

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