No response from paytm customer care and not even from help and support from mobile app

Name of Complainant Gorrela Sivateja
Date of ComplaintNovember 5, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Gorrela Sivateja:

I have recently made a wrong transaction from credit card to a wrong UPI number and the amount is of rs 5000. After then I have called to customer care for several times but they didn’t respond and not even file a complaint from their side and they simply listen and cut the call. Not even in mobile app support is just simply saying “technical issue please try later”.

I want to chargeback my money…this is my request

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