| Name of Complainant | |
| Date of Complaint | March 3, 2023 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am writing to express my frustration and disappointment with the consistently poor network connectivity that I have been experiencing for over three months now. Despite my attempts to reach out to the customer service team, I have not received any satisfactory response or resolution to this issue.
The network connection in my area has been extremely unreliable, causing frequent drops in signal strength and disconnections. This has made it incredibly difficult for me to complete even the simplest tasks, such as making phone calls, sending text messages, and accessing the internet. As a result, I have missed important calls and messages from my friends, family, and colleagues, and I have also been unable to work efficiently from home.
I have contacted thier customer service team multiple times, but I have yet to receive any concrete solution to this issue. I have been given vague assurances that the issue will be resolved soon, but nothing has been done to improve the network connectivity in my area.
I find it unacceptable that I have been experiencing this problem for such a long time without any proper resolution from end. I have been a loyal customer of Jio for several years now.
I request that you take immediate action to address this issue and provide me with a reliable network connection.
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