| Name of Complainant | |
| Date of Complaint | June 24, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Refer to Service Request: 118741760
I have requested for shifting my broadband connection from one flat to another in the same apartement in Bangalore on 19 June. Today is the 6th day and have not received a a call from technician till today.
Every day I call to the customer care and the answer is it will be done by EOD at 6 PM. And the result is same every day. How long should I be waiting for this? If it is not possible please provide a refund for the same as I have made an annual payment. I will go for another service provider.
Really unfortunate for a customer to keep following up every day.
Please do the needful and call me if you need any further information.
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