No response after the vendor sent wrong item in order

Name of Complainant Lavanya Krishnan
Date of ComplaintNovember 19, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Lavanya Krishnan:

Order number NS0E7C790AB0CBA8F3. This was described as an impressive “white “ saree and picture on the website shows a white saree too. But the actual product delivered is pinkish in color. I initiated a return with videos and photos on the same day but no response from seller even after multiple pings. Attaching the picture of the saree I received vs what was advertised on the site. Need help and return initiated for refund.

Image Uploaded by Lavanya Krishnan:

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