No Replacement -No refund reg

Name of Complainant Rajavel
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajavel:

Sir/Madam

I placed order at Amazon to buy venus water geyser on 23th may 21 and I paid Rs 5978. I have received the defective item on 29th may 21, I asked replacement on the same day itself. The new item has arrived up to final station and refused to deliver and sent back to the seller. Then I asked them to pick up the old defective item since 29th may 21, the defective item has not picked up so far. I have been waiting for more than 20 days to resolve this issues and I am contacting amazon customer care everyday regarding this matter. Either they have to complete the pick up or they have to issue my refund, nothing has happened so far.

My order id: Your Amazon.in Order # 408-3887495-0508356

Image Uploaded by Rajavel:

No Replacement -No refund reg

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