No refund of failed payment and order has not arrived

Name of Complainant Soni Ranbhise
Date of ComplaintDecember 29, 2020
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by Soni Ranbhise:

I ordered a shoe of ₹242 and at first the payment was done but I got email that my payment was failed so I repayment then i got a email of successful payment but till now my payment and my first failed payment has not arrived yet and I emailed them when my order is going to arrive but I got no reply from them

Image Uploaded by Soni Ranbhise:

No refund of failed payment and order has not arrived

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