| Name of Complainant | |
| Date of Complaint | September 13, 2023 |
| Name(s) of companies complained against | NET PLus Braod Band |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have deposited Rs 5890/- twice on 13th July , by mistake in the account of Netplus broadband services. I have written many mails to Netplus regarding my refund of my excess amount for which I have given all the necessary documents to netplus which were asked by them . But every time i received mail the refund is under process. Last week i contact customer care services about my refunmd they told me that Rs 5890/- has already refunded your account. For confirmation i get printed my bank statement, but in that i couldn’t find any amount of for Rs 5890/- which is credit to my account. I today again contacted customer care of netplus and they replied me the same statement as told me week back. When i cleared that I have not received Rs 5890/-, they told me that , write mail to customer care of net plus.
I have tried to get the contact number of person dealing the refund cases, but they simply refused, that they do not have.
So now I request your good self to kindly look into the matter at your level so that my matter is resolved at the earliest.
Thanks
with regards
Dr Rakesh Kumar
